CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Great team and awesome service. We worked through a headache with tires and they made it right even though it wasn’t their problem!!
Chantilly, VA
Taylor & the hard working crew at High Tech 4x4 are hands down the best garage i’ve used/found in the Northern Virginia area. I have brought them all types of cars with all types of issues, and some of them needing some extensive troubleshooting. These wonderful men and women have always come through with great trouble shooting at a very reasonable price. This is very hard and rare to find anywhere in this area. I’ve been an extremely loyal customer and client of theirs for over 10+ years. I won’t take my cars anywhere else. They always keep me updated, provide me with detailed estimates that are very reasonable. They stand behind their work, and they always keep all of five of my cars on the road. They will work on anything that I bring them without any complaint or hesitation. They just recently helped me on a JDM car that was only sold in Japan. The technicians were able to troubleshoot a couple electrical and mechanical issues easily and resolved these issues even without having any service repair manuals for these cars that were only sold in Japan. Very impressed with their quality of work, the way they approach the work and their pleasant attitudes. Every time i arrive with a problem Taylor & the entire crew at high tech find a solution. You guys make a car repair look easy and I appreciate you all. They are A++++ Thanks, your lifelong customer Mark
Chantilly, VA
Very attentive to my concerns. The waiting area has coffee, cold drinks, and snacks. They even adjusted my headlights and pached a hole in the roof of the cab, all at no extra charge.
Chantilly, VA
The service was great as well as the people working there! I would recommend anyone to High Tech.
Chantilly, VA
